COMMON QUERIES
The Info You’re After
WHERE IS YOUR SHOP LOCATED?
We are in the midst of relocation and will announce our new location in the future.
I need a customized songkok. How?
We have prepared an appointment booking tab.
Hj Wahab will only meet up with customers on
Tuesdays & Thursdays 2-5pm & Saturdays 2-5pm.
WHAT ARE THE PAYMENT OPTIONS?
After appointment is done, you may wish to make payment via
Paynow or Cash to Hj Wahab / Hjh Fadzilah.
WHAT IS YOUR RETURN POLICY?
For Defective Products
Product can be exchanged or refunded if there is a manufacturing defect.
Original receipt is required for exchange or refund.
Product that was sold at a special price due to existing defects cannot be exchanged or refunded.
For Product Exchange Regulations
Original receipt is needed for product exchange within 30 days from date of purchase.
Only product in sellable condition is allowed for exchange.
Baby products, socks, innerwear and altered items cannot be exchanged.
No refund of difference if price of the new item is lower than the original item.
REVIEWS
Don’t Take Our Word For It
Curious to know what we’re really capable of? Take a look at what our customers have to say about us. We love getting feedback in order to improve our business operations, and invite you to read some of our testimonials below.